Classic CSR Dashboard This is the current interface the CSR’s are using on a daily basis. I’d say it’s time for an update!
NexGen Log In page
CSR Landing page
Schedule a Reservation mockup
Low fidelity Axure Rp prototype
High Fidelity Axure Rp prototype
Low fidelity reservation prototype
High fidelity reservation prototype
CSR reservation work flow
Final Profile card design with annotation markers
Member profile section
Adding a New Form Adding a form before was a manual process prior to the NexGen project. Communication and execution were priority in this component as some really complex business logic came into play for specific form types and the status of those forms. You can check out the Invision Tour.
Be sure to check out the “Live” staging environment video here